Policies

24 Hour Cancellation Policy

We understand things arise, and if you have to cancel for any reason, please do so 24-48 hours ahead of time. This allows enough time for someone else to schedule an appointment. If you cancel the same day, you have 6 hours prior to your appoint time to do so, or you will be charged 20% of your service. Clients that are unable to provide a 24 hour notice, or the 6 hour same-day cancellation notice will be charged 100% of their scheduled service.

Late Arrivals

Please call ahead if you are going to be late. If you arrive less than 15 minutes late, your treatment will be shortened in order to avoid delays for the following appointments and will be charged at full value. Time is valuable during our sessions and certain treatments cannot be shortened. If you arrive more than 15 minutes late, you will be considered a no show and will be charged 100% of your scheduled service. Out of respect for myself and other clients, please plan accordingly and be on time.

Late Cancellations/No Show

Anyone who simply does not show up for their scheduled appointment or give adequate notice will be considered a no show. All no shows will be charged 100% of their scheduled service and will be required to pay a deposit for future appointments.

Booking

After booking your service with Skin By Nique, you will receive a text and email notification with your scheduled appointment date and time, along with the business location and how to prepare for your treatment. You will receive a text notification 48 hours to confirm your appointment as well as a 24 hour appointment reminder. We look forward to working with you!